[Air-L] Research on "passive" social media use?
Lisbeth Klastrup
klastrup at itu.dk
Wed Nov 4 06:44:21 PST 2009
Hi all,
A question related to what we do NOT do while spending our time on social
network sites:
Im currently trying to dig up academic literature documenting in some form
the numbers of active versus passive users of social media, with special
focus on the passive users. Active here for the sake of argument meant in
a broad sense: uploading content, commenting, rating; and passive as just
watching or reading, but not interacting with content in any way. Im
basically interested in all forms of recent academic research on this, which
actually provide some numbers, not just mentionings of rule of thumbs or
second-hand information.
Particularly, Id love to know if anyone has researched how many people
just read status updates and do NOT comment, retweet, Like them etc on
sites like Facebook or Twitter. (I know its a tricky question and perhaps
not very useful to make the distinction, since most are likely to have
commented or liked at some point, but then again I surmise some people are
more likely to do it on a more regularly basis than others, and some are
very rarely active??)
What I have found so far:
A 2008 OfCom report in their UK survey results reports that 40% looks at
other peoples sites (eg. SNS profiles) without leaving messages, but does
not deal with passivity otherwise. A Sysomos survey of Twitter users
claims to have found that 21% of people with Twitter-accounts have never
tweeted (so they must be passive readers of other peoples tweets?).
I know of Jenny Preeces early work on lurkers, and Jose Van Dijck in her
2009 paper Users like you? Theorizing agency in user-generated content
mentions a Forrester report from 2007 Mapping Participation in Activities
(which you have to pay for), talking of 33% of users being passive
spectators (of videos, blogs etc) and 52% inactives. An OECD 2007 report
Participative Web: User-Generated content (according to Dijck) says more
than 80% are passive recipients of content. All in all not much knowledge to
go by, and mostly just numbers. And then theres the 1/10/89 % meme, but how
substantial is it:
www.guardian.co.uk/technology/2006/jul/20/guardianweeklytechnologysection2
I've perused Danah Boyds extensive list on social network research, but at
least judging from the titles of articles listed there & still unknown to
me, passive SNS use hasnt really been the topic of any papers so far?
So:
Do any of you know of any (other) work in this area? Ill be happy to do a
summary here or in the social media sphere..
Lisbeth Klastrup,
IT University of Copenhagen
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