[Air-l] What is Instant Messaging

[Karim R. Lakhani]

this from Tim O'Reilly's BLog

http://www.platopeople.com/termtalk.html

Quentin (Gad) Jones wrote:
> Karim R. Lakhani wrote:
> 
>> it announced when users of interest logged on etc.  I started using 
>> ICQ in the Summer of 1998 and saw it as Zephyr on Steroids living in 
>> the Windows Internet World.  
> 
> 
>  From all the articles I have read Zephyr did not have anything like a 
> simple pop up list that showed a list of buddies at one time that could 
> be kept up as a peripheral awareness display which showed online status 
> of users.  If this is incorrect could you direct me to a source where I 
> could read more, and see what the user interface looked like.  This is 
> the type of stuff we are starting to teach at NJIT.  I have access to a 
> great compilation video going back 30+ years showing what windowing and 
> scrolling looked like and there is a lot to be learnt from it.  Nothing 
> like that appears to exist for IM features.
> 
> Just to make it clear how important a feature peripheral awareness is a 
> a distinct function I would recommend (UNFORTUNATELY :-) looking at a 
> recent CSCW paper on a new Microsoft product.
> 
> Designing and Deploying an Information Awareness Interface.   JJ Cadiz, 
> Gina Danielle Venolia, Gavin Jancke, and Anoop Gupta.  Proceedings of 
> the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW 2002).
> ftp://ftp.research.microsoft.com/pub/tr/tr-2002-87.pdf
> 
> While it of course ignores all commercial IM efforts other than 
> Microsoft's it does review the literature quite well.
> 
> Quentin
> 
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> 
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-- 
===============================================
Karim R. Lakhani
MIT Sloan School of Management
MIT Free/Open Source Software Research Project
e-mail: lakhani at mit.edu
voice:  617-851-1224
fax:    617-344-0403
http://opensource.mit.edu
http://freesoftware.mit.edu
http://mit.edu/lakhani/www
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