[Air-l] RE: Evaluating websites

[Jenny]

There is *A LOT* of material available about evaluating computer systems
(including the Web) from the field of Human-Computer Interaction. For
example, you might like to take a look at out new book - "Interaction
Design: Beyond Human-Computer Interaction, Preece, Rogers, Sharp published
by John Wiley $ Sons" www.id-book.com  One third of this book is about
evaluation, of which a fair amount deals specifically with the Web. However,
if this is more detailed than you want then follow-up on some of the
references which will lead you to all the main texts, papers and websites
that deal with this topic.

Jenny Preece