[Air-l] Internet and Government

[SERFATY Viviane]

Hi all,

I'm starting a research on the transformations created by the introduction of 
the Internet in government services (i.e. how it affects the decision making 
process and the relationships between civil servants and citizens).

I would be grateful for the references of any relevant literature using a 
sociological approach. 

Thanks for your help,

Viviane Serfaty
Assistant Professor
Institut d'Etudes politiques
Strasbourg, France
www.vserfaty.cjb.net