[Air-l] breaking the rules - summary

[Ulla Bunz]

A couple of weeks ago I asked for advice on literature on how a
group/community reacts to norm violation and what happens to the people
who violate the norms. (see below)

I received the following, helpful suggestions. Thanks!
Ulla

Adam Joinson suggests:
Joinson, A.N. and Dietz-Uhler, B. (2002). Explanations for the
perpetration of and reactions to deception in a virtual community.
Social Science
Computer Review, 20 (3), 275-289.

Stine Gotved writes: I wrote my Ph.D. (in Danish) about an online case
study (conducted in 1996) from a newsgroup (rec.arts.books.tolkien) and
I took a nearly classical-Goffman approach on social interaction and the
community's attempts to exclude/include especially newcomers. My paper
to aoir1 (Newsgroup Interaction as Urban Life)was about the formation of
social norms.
You also might want to look at Nancy Baym's articles, especially the
early ones 
from the mid-nineties. 
Michele Tepper (in an antology edited by David Porter, I think) takes
her departure from Bourdieu and talks about social/cultural capital in
the evolvement of norms visible in the so-called 'trolls'.

Janet Sternberg completed her dissertation in 2001, "Misbehavior in
Cyber Places: The Regulation of Online Conduct in Virtual Communities on
the Internet." The dissertationis available from UMI in both printed and
electronic form (PDF file) at
http://wwwlib.umi.com/dissertations/fullcit/3022160

Uwe Matzat writes: I just finished a short paper in German on norms in
Internet 
groups. You can find it at
http://www.uni-duesseldorf.de/~matzat/papers.htm
(Soziale Netzwerke und die Entstehung von Normen in akademischen
Online-Gruppen)

Yvonne Waern suggests two works in Swedish: One is about norms in using
a "MUD" (The Swedish Mud, Svenskmud), the other about norms in a chat
channel.
Here are the authors:
Svenskmud: Daniel Pargman: pargman at nada.kth.se
Chat: Malin Sveningsson: malisven at kau.se>
----------------------------------------------------
Ulla Bunz
Assistant Professor
Department of Communication
Rutgers University
4 Huntington Street
New Brunswick, NJ 08901
Email: bunz at scils.rutgers.edu
----------------------------------------------------

-----Original Message-----
From: air-l-admin at aoir.org [mailto:air-l-admin at aoir.org] On Behalf Of
Ulla Bunz
Sent: Sunday, January 12, 2003 8:39 PM
To: air-l at aoir.org
Subject: [Air-l] breaking the rules
Sensitivity: Confidential

I've been collecting some literature on online norms, especially in
group interaction. I want to look specifically at a group's reaction to
such violation. I have a lot of the "flaming" literature, especially
that which comes out of communication research. I also have a few
"interactional norms" pieces (i.e., Postmes 2000) that are related to
impression making. I'm aware of a couple of famous cases (such as the
guy deleting all his email in the WELL, or the LambdaMoo "rape" case). 

I'm looking for additional work that examines specifically how a
group/community reacts to norm violation and what happens to the people
who violate the norms in the long term. 

I'm sure there must be a lot of research out there on this topic,
especially in the "community" research field, and hopefully in
disciplines other than communication. I'd also love to hear about non-US
incidents (I read German and French), and though the research I'm aware
of is all about email, the web, and usenet, I'd love to hear about other
interactional media in which norm violation took place. 

To many of you this might seem like an obvious question and you're
pulling your hair, thinking, "how come she doesn't know about this
stuff," but I would really appreciate some help to add to my current
literature review.

Any pointers as to how a group/community reacts to norm violation and
what happens to the people who violate the norms would be much
appreciated.

Please send your advice Off List to me personally at
bunz at scils.rutgers.edu, and I will make sure I compile a summary to be
posted here (rather than clogging up everyone's mailbox with lots of
messages).

Thanks so much in advance!
Ulla

**********************
Ulla Bunz
Assistant Professor
Department of Communication
Rutgers University
4 Huntington Street
New Brunswick, NJ 08901
bunz at scils.rutgers.edu
**********************



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