[Air-l] Wednesday AOIR Accomidation screw-up - please reply !!

Kathleen O'Riordan k.s.o-riordan at sussex.ac.uk
Tue Sep 14 02:36:38 PDT 2004


Dear Ted

I am deeply sorry that you have only just got this information and I 
apologise for the trouble that this is causing you.  If we can assist 
you in finding accomodation in Brighton please contact us direct.

I am copying you the response from the organising office for 
information and to clarifiy the situation to other AoIRers.  If there 
is anyone else who is in the situation of thinking that they are 
staying on campus on Wednesday night, please contact us directly, 
either to me or the organisiing office (aoir5 at sussex.ac.uk)

Message text:
"Yes in a way its true, however everyone who registered for 
accommodation on the Wednesday night was emailed and informed of this 
over a month ago.

The option was put on the website in error. The website builders were 
notified as soon as it was noticed and asked to amend. I was then on
 leave and 2 weeks later on my return I noticed it had not been done. It
 was then rectified.

I then emailed everyone who had reserved accommodation for that night
and advised them of the error and apologised and sent them a list of
hotels.

Only a very few had money removed for that night, and this has already
been refunded." (on behalf of CASA - conference services)

I hope this clarifies the situation, I apologise for the confusion - 
please do contact us if we have missed anyone else.

Regards

Kate O'Riordan



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