[Air-l] too much email? - scales and papers

[Bernie Hogan]

Hi Everyone, 

I'm currently looking for any studies out there of dealing with too much
email (most specifically too much incoming email), or the stress this
may induce. 

Four reasons:
1. Looking for a scale of email overflow.
2. Looking for a baseline of people who feel overwhelmed.
3. Looking for characteristics of people who feel overwhelmed.
4. Looking for email habits/programs that would mitigate feeling
overwhelmed. 

Any help would be greatly appreciated. 

Many Thanks, 
BERNiE

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			Bernie Hogan
t-bhogan at microsoft.com	  bernie.hogan at utoronto.ca
Research Intern		  PhD Student 
Community Technologies	  Department of Sociology
Microsoft Research 	  University of Toronto
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