[Air-l] Listserv Research

[loriken at uiuc.edu]

Kevin,

Susan Herring has done a lot of research on listservs and how people behave on them.  That would be a good place to start.  She also has an article on trolls.

Lori Kendall
Graduate School of Library and Information Science
University of Illinois, Urbana-Champaign

>However, I am having some difficulty locating additional and 
>more recent relevant research as much of what I am finding is 
>research performed *using* listservs but not *about* listservs.