[Air-l] Interesting Article on eBay Community

[Chris Modzelewski]

Hi Everyone,

I just came across an interesting article about eBay's Feedback System 
and the dynamics of the eBay community. A business-focused article, but 
one with some interesting insights into eBay's community. Here's the link:

http://www.forbes.com/2007/01/02/ebay-smallbusiness-feedback-ent-sales-cx_al_0102smallbizresource.html?partner=tentech_newsletter

All the best,
Chris

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Chris Modzelewski
Emerging Analysis Corporation