[Air-l] naturally occurring conflicts?

[Jennifer Stromer-Galley]

I, too, am quite interested in this topic. I have not encountered much on the
topic of online disputes in chat rooms. Most of the work I've seen focuses on
dyadic interaction in conversation analysis.

I'm currently working on a manuscript analyzing disagreement in online spaces
(although not open chat rooms at the moment - but that's where I started). I
presented a paper a few moons ago at AoIR on a failed attempt to try to
analyze aspects of online, political chat, including disagreement. If that's
of interest, I can see if I can dig it up. I had used Searle's Speech Act
theory as a basis for developing a content analytic scheme (the counting
sort), and found it quite unsatisfying. I've since tabled that puzzle, but I
would quite like to hear more about what you're doing.

I'd also be eager to hear if others are looking at conflict online and what
they're finding.

Best,
~Jenny



>
> Hi all,
> I'm writing my phD thesis on chat-room conflicts and I would be very pleased
> if you could guide me to some articles written about this subject. I'm a
> linguist and I will use conversation analysis and discourse analysis but I'm
> also interested in socio linguistic and socio psychological approach to the
> subject. I'm familiar with all classic books and articles but it has been
> hard to find any good texts on social+verbal conflicts on the net. Does
> someone know for example this: "Online Dispute Resolution: Resolving
> Conflicts in Cyberspace"?
> I would also like to point out that my aim is to study naturally occurring
> verbal conflicts/disputes in stead of flaming (which, of course, will be
> discussed in my work).
>
> Thank you in advance!
>
> Jonna Ahti
>
> --
> Ms. Jonna Ahti
> PhD student
> NORDICA - Department of Scandinavian Languages
> and Scandinavian Literature
> P.O.Box 24
> 00014 University of Helsinki
> Finland
> tel. +358-40-5625497
> jonna.ahti at helsinki.fi
>
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