[Air-L] boilerplate email message research

julie dare jsdare at ozemail.com.au
Mon Oct 29 05:51:19 PDT 2007



Can anyone advise of research or references on the social use of
'boilerplate' or prefabricated email messages - the messages containing
jokes, sayings, cute messages etc. (not spam)  that get forwarded on from
person to person. The only direct reference I can find is the Boneva and
Kraut article, Using e-mail for personal relationships: The difference
gender makes, in The American Behavioral Scientist, November 2001. 


Many thanks

Julie Dare




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