[Air-L] boilerplate email message research

[julie dare]

Hi

 

Can anyone advise of research or references on the social use of
'boilerplate' or prefabricated email messages - the messages containing
jokes, sayings, cute messages etc. (not spam)  that get forwarded on from
person to person. The only direct reference I can find is the Boneva and
Kraut article, Using e-mail for personal relationships: The difference
gender makes, in The American Behavioral Scientist, November 2001. 

 

Many thanks

Julie Dare