[Air-L] Email Analysis Software

[Lois Ann Scheidt]

My 2-cents -

Like Gus I have used Atlas.ti with some of my research.  However I'm 
now switching to Nvivo.  Nvivo 8 allows for coding of multimedia 
objects, something only Atlas.ti did previously, and I am told by the 
company that version 9 will - in all likelihood - allow for the native 
coding of html pages.  In version 8 you can code html pages but they 
have to be converted to jpegs first.

So with all of that creating a more level playing field, I am switching 
because Nvivo and QSR have much better customer support.  I've asked 
them a variety of questions about their products and every 
communication from them was timely and of an appropriate customer 
support tone...not something I can say about Atlas.ti which refused to 
work on my former XP machine and their final customer support message 
was and I quote..."Buy a new computer" after which they - I actually 
think it's just one person - stopped responding to emails.

Nvivo has a 30 day trial before purchase and while their student price 
is more than Atlas.ti, in this case I'm sure I will be getting what I 
am paying for.

Lois Ann Scheidt

Doctoral Student - School of Library and Information Science, Indiana
University, Bloomington IN USA

Adjunct Instructor - School of Informatics, IUPUI, Indianapolis IN USA and
IUPUC, Columbus IN USA

Webpage:  http://www.loisscheidt.com
Blog:  http://www.professional-lurker.com


Quoting gus andrews <gus.andrews at gmail.com>:

> Derek, have you tried Atlas TI? I have just started tinkering with it on the
> advice of a colleague who's used it pretty happily for analyzing
> conversations. I personally am working on blog comment threads with it. So
> far it's been a little frustrating -- there's some massaging of text files
> needed to get the comment threads into the program, and then tagging is a
> little difficult -- but I think it's more because I am not well-practiced
> with the software yet. All in all it seems to have a hugely rich ability to
> create tags and themes, and to display these in a variety of ways.
>
> The big benefit of Atlas TI is that once you've run out your 30-day trial
> period, a grad student license for the software is only something like $100.
> Not sure what it runs for professors, but for me, this is a pretty big help.
>
> I'd be interested to hear from anyone else who's used Atlas TI as well.
>
> Gus
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