[Air-L] question on how to identify email threads on listserv
gilad at ravid.org
Thu Jun 18 22:48:52 PDT 2009
the appendix of Jones Q., Rafaeli S and Ravid G. (2004) 'Information
Overload and the Message Dynamics of Online Interaction Spaces: A
Theoretical Model and Empirical Exploration'. Information Systems
Research (Vol. 15, No. 2, June 2004, pp 194-210)
(http://www.ravid.org/gilad/isr.pdf) describe the method we take to
tackle the issue.
mainly we use weighted sum with threshold.
Dhanaraj Thakur wrote:
> hey all,
> part of the research I am doing requires that I identify threads on a
> listserv for analysis. Threads consist of emails that are a series of
> responses to an initial email.
> of course the easiest way to do this is to sort emails by subject
> line. however as you might know this is not complete as, for example,
> some participants will change the subject for a variety of reasons
> while still remaining in the same thread. Thus one could analyze info
> in the email header to identify threads, but in my case this data is
> not always available. Alternatively, one could manually scan though
> the text of the emails - which is very time consuming when using a
> large email corpus.
> Therefore, what I need is a method (preferably automated) that can
> identify email threads by looking at the texts of the emails. I can
> imagine some software that does this and can create clusters of emails
> based on semantic similarities that I could equate to threads - but I
> haven't been able to identify any just yet...
> the units of analysis that I have described are fairly common and, I
> imagine, so is my problem. Thus perhaps people on this list can point
> me to existing methods/software/papers that have already addressed
> this issue?
> Dhanaraj Thakur
> Ph.D. Candidate
> School of Public Policy
> Georgia Institute of Technology
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"The Mind is not a vessel to be filled, but a fire to be kindled." -- Plutarch, On Listening to Lectures
Gilad Ravid, Ph.D.
Department of Industrial Engineering and Management
Ben Gurion University of the Negev, Israel
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