[Air-L] Air-L] Query on Research about "Too Much Communication"

Murray Turoff murray.turoff at gmail.com
Sun Aug 15 07:27:35 PDT 2010


This was the first major field study (in the computer field) of professional
people using message and conference systems on the internet and some of the
resulting observations on using communication structures to reduce the
problem (going back in some cases to early work on Delphi communication
structures.)


Hiltz, S. R. and Turoff, Murray, (1985), Structuring Computer-Mediated
Communication Systems to Avoid Information Overload.  Communications of the
ACM, 28, 7 (July): 680-689.  Reprinted by DATAPRO for Corporate
Distribution.


-- 
Distinguished Professor Emeritus
Information Systems, NJIT
homepage: http://is.njit.edu/turoff



More information about the Air-L mailing list