[Air-L] Privacy Buzz

Tue Feb 16 07:25:50 PST 2010

Christian said:
> Google CEO Eric Schmidt recently remarked about Internet privacy: "If
> you have something that you do not want anyone to know, maybe you should
> not be doing it in the first place², which points towards a lack of
> understanding of the online surveillance threat and privacy issues.

If only we Google were subject to the same standards. After all,
corporations are people, too!

Cris

-- 
Cristina Lopez, Ph.D.
Educational Technology Consultant
Office of Information Technology
University of Minnesota
212 Walter Library
117 Pleasant St., SE
Minneapolis, MN 55455
612.626.6639

"Everything we see hides another thing we want to see." René Magritte

On Tue, Feb 16, 2010 at 2:44 AM, Jean Burgess <je.burgess at qut.edu.au> wrote:

> Mark, Christian and list members,
>
> Christian said:
> > Google CEO Eric Schmidt recently remarked about Internet privacy: "If
> > you have something that you do not want anyone to know, maybe you should
> > not be doing it in the first place², which points towards a lack of
> > understanding of the online surveillance threat and privacy issues.
>
> Absolutely, and there is something more to this jaw-droppingly blasé
> statement as well. I don't think it's *only* a result of Google's desire to
> facilitate and track and cross-aggregate everything everyone does on the
> internet ever (which is clearly the manifest destiny of Google, and several
> others).
>
> We also had this today in the WSJ:
>
> 'After taking steps to stem the public backlash against its
> social-networking service Buzz, Google Inc. is planning further updates and
> considering changing how it tests new Buzz features.
>
>  Google product manager Todd Jackson said in an interview Monday that the
> number of people initially uncomfortable with the service underscored that
> the company's approach of testing Buzz among its employees hasn't been
> sufficient."
>
>  "Getting feedback from 20,000 Googlers isn't quite the same as letting
> Gmail users play with Buzz in the wild," Mr. Jackson said. "We needed to
> launch to the public and get feedback from users." '
>
> (Thanks to Michael Zimmer for tweeting the link)
>
>
> As various commenters have pointed out elsewhere, Google's apparent "lack
> of
> understanding" of the threats to privacy has an identity politics as well.
> At least in my head (and tell me if I'm crazy), the ideal, undifferentiated
> internet user says: "I mean, I live my life online and it's fine. I don't
> care who knows which Starbucks I'm using my Blackberry at or which of my
> business contacts I compare Geek 2.0 conferences with or what Business 2.0
> book I'm buying." All very obvious - assumed, unrecognised privilege that
> goes with a certain class position, geographically myopic worldview despite
> the desire for global colonisation, etc.
>
> But this assumption of a universal 'we'; the complete carelessness about
> the
> idea that public exposure can do harm; the shrugging off of the social
> complexity of social media, and so on, also have a gender politics.  In
> some
> of the *critique* of Googlebookspacetube, so does a similar shrugging off
> of
> the messy mix of pleasure, affinity, and risk of social media
> participation;
> and indeed the insistent bracketing off of concrete lived experiences, so
> we
> can get at the main game: Economics. The World. History. Everything.
>
> But back to Buzz. Most obviously, as the widely circulated (but now
> password-protected) "F**k You, Google" blog post on the Fugitivus blog so
> clearly demonstrated, even in the affluent West, if you have ever had a
> stalker, an abusive ex- or current partner, or live in a community/family
> where it might not be safe to be outed as gay, there are plenty of things
> you might not want people to know you're saying or doing. It doesn't mean
> you "should stop doing them" - or saying them - on the Internet.
>
> What would a social media platform look like if it listened carefully from
> the beginning to what users are actually doing with the platform -
> collectively constructing a wide and often overlapping range of uses,
> communities, etc., including a nuanced set of publicity/privacy settings.
> What if the provider provided the tools to do that, and didn't come
> crashing
> in in the middle of the night to redesign everything and randomly release
> 'features' that have no obvious relationship to the practices of users?
>
> To finish by returning to the subject of business if not capital-E
> Economics:
>
> I understand that there is actually no business case for blanket privacy in
> the free-to-use, advertising-supported business model that drives Google,
> Facebook, and Twitter (indirectly), but I'm not sure there isn't a business
> model (where "business model" might or might not include a profit motive)
> that could work quite well and treat user communities with more respect -
> including respect for the knowledge and expertise they have developed
> through their work as users. I still think Flickr had it more or less right
> in some ways (especially in the areas of privacy settings and community
> governance) - but theirs is a Freemium business model (where you have a
> choice of a fairly full-featured free account, or a paid 'power' account).
>
> I genuinely mean this as a devil's advocate question: given the apparent
> helplessness of users in a free-to-use model, are we better off as
> customers
> than we are as users? How might we ask to be addressed as citizens instead,
> or as well?
>
> OK, they aren't big questions to end with or anything...
>
>
> Best
> Jean
>
> http://staffprofiles.ci.qut.edu.au/jean-burgess
>
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