[Air-L] Literature on online conflict

[brook bolander]

Hey James,

Without wishing to self-advertise, I did a lit review with regard to
disagreements and agreements offline and online, from within linguistic
research. You may find it helpful.

You can download it at the following URL:


   - http://dx.doi.org/10.1016/j.pragma.2012.03.008

Best wishes,

Brook


On Mon, Feb 18, 2013 at 2:12 PM, Mathieu ONeil <mathieu.oneil at anu.edu.au>wrote:

> Hi James
>
> Conflict in groups can be conceptualized in organizational terms (they
> distinguish between task, process, etc forms of conflict), in
> anthropological terms (the group constituting itself against a monstrous
> "other"). In online communities it can be a way to enforce discipline,
> reinforce cohesion, indoctrinate newcomers etc. I deal with these issues in
> my book Cyberchiefs. For organization science perspectives on conflict in
> distributed teams see the work of people like Pamela Hinds, Karen Jehn,
> Elizabeth Mannix. For an Internet-specific take see Franco et al. "Anatomy
> of a flame" and for work that focuses on communication see Lange "What is
> your claim to flame" and O'Sullivan and Flanagin "Reconceptualising
> flaming". There are probably many others.
>
>
> HTH
> cheers
>
>
> Mathieu
>
> On 02/18/13, James Robson  <james.robson at gtc.ox.ac.uk> wrote:
> > Hi all,
> >
> > I wonder if anyone could help. I’m looking for literature that deals
> with online conflict at a theoretical level.
> >
> > For my doctorate I’m undertaking a digital ethnography of some teacher
> related online social spaces and conflict appears to be very important for
> the communities I’ve been participating in, mainly in two ways: firstly in
> meaning making arguments which develop users’ understandings of their
> subjects and themselves as professionals (eg arguments about the purpose of
> their subject, the purpose of teaching etc); and secondly, in arguments in
> which a majority unifies against a minority to emphasize a particular
> dominant discourse (eg you have to be a particular kind of person to be a
> good teacher). In both of these situations conflict seems to be
> particularly important in relation to the construction and performance of
> users’ professional identities.
> >
> > I’m trying to develop my thinking on what’s going on here, so am looking
> for literature that deals with online conflict particularly at a
> theoretical level.
> >
> > Any suggestions would be very much appreciated.
> >
> > Many thanks
> > James
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> >
> --
> ****
> Dr Mathieu O'Neil
> Associate Professor, HDEA-TCS, Université Paris Sorbonne
> 1 rue Victor Cousin 75230 Paris cedex 05, France
>
> http://www.paris-sorbonne.fr/l-universite/nos-enseignants-chercheurs/article/o-neil-mathieu
>
> Adjunct Research Fellow, ADSRI, The Australian National University
>
> Coombs Building (#9) Canberra ACT 0200, Australia
> https://researchers.anu.edu.au/researchers/o-neil-m
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