[Air-L] Trust in online communities

[Ashwin Jacob Mathew]

Hi Tony,

My dissertation dealt in large part with role of trust in communities of
network administrators responsible for managing the interconnection of
individual networks to form the Internet. Here are some references that
I found particularly useful:
Cheshire, Coye. 2011. “Online Trust, Trustworthiness, or Assurance?”
Daedalus 140 (4) (January): 49–58.
Cheshire, Coye, and Karen S. Cook. 2004. “The Emergence of Trust
Networks: Implications for Online Interaction.” Analyse and Kritik (26):
220–240.
Cook, Karen S., ed. 2003. Trust in Society. Russell Sage Foundation
Publications.
Cook, Karen S., Toshio Yamagishi, Coye Cheshire, Robin Cooper, Masafumi
Matsuda, and Rie Mashima. 2005. “Trust Building via Risk Taking: A
Cross-Societal Experiment.” Social Psychology Quarterly 68 (2) (June 1):
121–142.
Gellner, Ernest. 1988. “Trust, Cohesion, and the Social Order.” In
Trust: Making and Breaking Cooperative Relations, edited by Diego
Gambetta, 142–157. Basil Blackwell.
Giddens, Anthony. 1991. The Consequences of Modernity. Stanford
University Press.
Granovetter, Mark. 1985. “Economic Action and Social Structure: The
Problem of Embeddedness.” American Journal of Sociology 91 (3)
(November): 481–510.
Hardin, Russell. 2002. Trust and Trustworthiness. Russell Sage
Foundation Publications.
Kollock, Peter. 1994. “The Emergence of Exchange Structures: An
Experimental Study of Uncertainty, Commitment, and Trust.” American
Journal of Sociology 100 (2): 313–345.
Lewis, J. David, and Andrew Weigert. 1985. “Trust as a Social Reality.”
Social Forces 63 (4) (June): 967–985. doi:10.2307/2578601.
Luhmann, Niklas. 1979. Trust and Power. John Wiley and Sons.
———. 1988. “Familiarity, Confidence, Trust: Problems and Alternatives.”
In Trust: Making and Breaking Cooperative Relations, edited by Diego
Gambetta, 94–107. Basil Blackwell.
Nissenbaum, Helen. 2004. “Will Security Enhance Trust Online, or
Supplant It?” In Trust and Distrust in Organizations: Dilemmas and
Approaches, edited by Kramer M. Roderick and Karen S. Cook, 155–188.
Russell Sage Foundation Publications.
Schneider, Fred B., ed. 1999. Trust in Cyberspace. Washington, D.C.: The
National Academies Press.
Yamagishi, Toshio, and Midori Yamagishi. 1994. “Trust and Commitment in
the United States and Japan.” Motivation and Emotion 18 (2): 129–166.

If you're interested, my dissertation is available here:
http://www.ischool.berkeley.edu/research/publications/ashwin_mathew/2014/where_world_internet_locating_political_power_internet_infrastructure

And an early version of my trust argument is in this paper:
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1988216

Ashwin

On 04/13/2015 07:55 AM, Tony Ratcliffe wrote:
> My qualitative study is examining how security management and investigation
> professionals use online communities for work-related learning. I have
> conducted 30 interviews by Skype and by telephone. The first 10 were
> exploratory; the latter 20 in the main study were more focused. While a
> thematic analysis identified four main themes, the underlying issue relating
> to participation is all about trust (or lack thereof). Concerns relate to
> privacy, confidentiality, exposure, vulnerability, and authenticity.
> 
> It is time to do a more in-depth analysis of the interview data. I want to
> apply both communities of practice and trust frameworks to the analysis. I
> would appreciate if anyone has any specific suggestions for the approach,
> particularly relating to trust. Suggested readings are welcome.
> 
> I look forward to meeting many of you at IR16 in Phoenix. My plane and hotel
> are booked. I just need to register. 
> 
> Thanks for any input,
> 
> Tony
> 
> Tony Ratcliffe
> PhD Student
> School of Education
> University of Leicester
> 
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