[Air-L] Trust in online communities

Pam Estes Brewer brewer_pe at mercer.edu
Wed Apr 15 05:57:04 PDT 2015


Charles--

I would appreciate your sharing the pdf as well.  On my to-do list is a study of the communication path from social communication to trust to knowledge transfer in virtual teams.

Best,
Pam

-----Original Message-----
From: Air-L [mailto:air-l-bounces at listserv.aoir.org] On Behalf Of Charles Ess
Sent: Wednesday, April 15, 2015 6:22 AM
To: Tony Ratcliffe
Cc: Air list
Subject: Re: [Air-L] Trust in online communities

A good thing I have a computer to remind me of some of the things I've done ...

The following may be even more relevant as it is both more recent and as it seeks to conjoin the work on trust from philosophy and computer science with some (fairly) recent work on trust in communities in CMC and Internet
Studies:

Trust, social identity, and computation. In Richard Harper (ed.), *The Complexity of Trust, Computing, and Society*, 199-226. Cambridge: Cambridge University Press, 2014.

Again, will be happy to share a PDF if this looks interesting and possibly helpful.

Best,
charles

Professor in Media Studies
Department of Media and Communication
University of Oslo

Director, Centre for Research in Media Innovations (CeRMI) Editor, The Journal of Media Innovations <https://www.journals.uio.no/index.php/TJMI/>
President, INSEIT <www.inseit.net>

Postboks 1093
Blindern 0317
Oslo, Norway
c.m.ess at media.uio.no

On Mon, Apr 13, 2015 at 4:55 PM, Tony Ratcliffe <mail at ratcliffe.ca> wrote:

> My qualitative study is examining how security management and 
> investigation professionals use online communities for work-related 
> learning. I have conducted 30 interviews by Skype and by telephone. 
> The first 10 were exploratory; the latter 20 in the main study were 
> more focused. While a thematic analysis identified four main themes, 
> the underlying issue relating to participation is all about trust (or 
> lack thereof). Concerns relate to privacy, confidentiality, exposure, 
> vulnerability, and authenticity.
>
> It is time to do a more in-depth analysis of the interview data. I 
> want to apply both communities of practice and trust frameworks to the 
> analysis. I would appreciate if anyone has any specific suggestions 
> for the approach, particularly relating to trust. Suggested readings are welcome.
>
> I look forward to meeting many of you at IR16 in Phoenix. My plane and 
> hotel are booked. I just need to register.
>
> Thanks for any input,
>
> Tony
>
> Tony Ratcliffe
> PhD Student
> School of Education
> University of Leicester
>
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