[Air-L] advice on suspended Twitter account

[Sarah Myers West]

Hey Howard,

I'm sorry to hear about the trouble!

I'm not sure this will be the *most* help since you've already sent in an
appeal, but wanted to share this guide I put together during my Google
Policy fellowship a little while back. It explains how the appeals process
works, as well as how to request suspended accounts be brought back online
across a range of platforms:
https://onlinecensorship.org/resources/how-to-appeal.

I may know some folks who could help you backchannel on this as well; will
send you an email offlist about that.

Best,

Sarah

On Wed, Dec 13, 2017 at 11:41 AM, Kramer, Howard <hkramer at iliff.edu> wrote:

> I've been using one of my Twitter accounts as part of my dissertation
> research to follow accounts that are sympathetic to the Syrian opposition,
> some Salafist, some even possible ISIS supporters. But I've also used this
> account to follow radical monitoring groups and think tanks.
>
> I've only retweeted twice using this account and the content was not
> radical or controversial but my account was suspended a couple of weeks ago
> without explanation except the boiler plate that I had violated Twitter's
> terms of service. I've filled out the appeal form a couple of times but
> I've heard nothing back.
>
> Besides the frustration I guess on some level it's interesting. There
> was a recent
> piece on the BBC <https://urldefense.proofpoint.com/v2/url?u=http-
> 3A__www.bbc.co.uk_programmes_w3csvtp2&d=DwIGaQ&c=
> clK7kQUTWtAVEOVIgvi0NU5BOUHhpN0H8p7CSfnc_gI&r=gJyKVLUT-m8zonQnUmsbNA&m=
> OtQaF6gnVf7tLdfSv4X74j09Q3cPQSj3CeMvd10q4yM&s=
> QnPAcgBtZwxJ7olmjRFHQI8dw5ZI136l38WYdNOuIX4&e=> on how Twitter
> has been suspending a number of individuals such as Unclebantzz, 'a member
> of a loose group known as “black Twitter”
> <https://urldefense.proofpoint.com/v2/url?u=http-
> 3A__www.bbc.co.uk_programmes_w3csvtp2&d=DwIGaQ&c=
> clK7kQUTWtAVEOVIgvi0NU5BOUHhpN0H8p7CSfnc_gI&r=gJyKVLUT-m8zonQnUmsbNA&m=
> OtQaF6gnVf7tLdfSv4X74j09Q3cPQSj3CeMvd10q4yM&s=
> QnPAcgBtZwxJ7olmjRFHQI8dw5ZI136l38WYdNOuIX4&e=>'. So it seems Twitter has
> been
> going overboard on its anti-abuse policies.
>
> If anyone has any suggestions on re-establishing a suspended account, I
> welcome any advice. Losing this account is, to say the least, sets back my
> research.
>
> --
> Howard Kramer
> PhD Candidate
> DU/Iliff Joint PhD Program in the Study of Religion
> _______________________________________________
> The Air-L at listserv.aoir.org mailing list
> is provided by the Association of Internet Researchers
> https://urldefense.proofpoint.com/v2/url?u=http-3A__aoir.org&d=DwIGaQ&c=
> clK7kQUTWtAVEOVIgvi0NU5BOUHhpN0H8p7CSfnc_gI&r=gJyKVLUT-m8zonQnUmsbNA&m=
> OtQaF6gnVf7tLdfSv4X74j09Q3cPQSj3CeMvd10q4yM&s=
> ECMEhzSbMLwmmkAtme7drVw6BaLwmDWEG8OuACnuc9A&e=
> Subscribe, change options or unsubscribe at:
> https://urldefense.proofpoint.com/v2/url?u=http-3A__
> listserv.aoir.org_listinfo.cgi_air-2Dl-2Daoir.org&d=DwIGaQ&c=
> clK7kQUTWtAVEOVIgvi0NU5BOUHhpN0H8p7CSfnc_gI&r=gJyKVLUT-m8zonQnUmsbNA&m=
> OtQaF6gnVf7tLdfSv4X74j09Q3cPQSj3CeMvd10q4yM&s=7FnShtgNPWSS91yqkarnVv0w_
> oi542kUjx_zLiBg_tQ&e=
>
> Join the Association of Internet Researchers:
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.
> aoir.org_&d=DwIGaQ&c=clK7kQUTWtAVEOVIgvi0NU5BOUHhpN
> 0H8p7CSfnc_gI&r=gJyKVLUT-m8zonQnUmsbNA&m=OtQaF6gnVf7tLdfSv4X74j09Q3cPQS
> j3CeMvd10q4yM&s=Yll-A7wsFycL7diQkRMkCf8dR9qUS7NShPOovhVAK_Q&e=




-- 
*Sarah Myers West*
Doctoral Candidate
Annenberg School for Communication and Journalism
University of Southern California
E-mail: sarahmye at usc.edu
Twitter: @sarahbmyers