[Air-L] Research on voice assistants and/or voice interaction

[Winifred Poster]

Hello Stephanie,

              I’ve been writing about issues of voice, accents, nationality, and gender in the labor of digital assistants in a forthcoming chapter “Sound Bites, Sentiments, and Accents: Digitizing Communicative Labor in the Era of Global Outsourcing,” in A Field Guide to DigitalSTS, edited by David Ribes and Janet Vertesi, Princeton University Press; and “Virtual Receptionist with a Human Touch:  Opposing Pressures of Digital Automation and Outsourcing in Interactive Services,” in Invisible Labor, UC Press, 2016.  Let me know if you’d like to see them.

		Winnie Poster

_______________________________________
Dr. Winifred R. Poster
International Studies/International Affairs Program
Washington University, St. Louis
Campus Box 1085
One Brookings Drive
St. Louis, MO 63130
www.winifredposter.com
wposter at wustl.edu
(backup: wrposter at gmail.com)


> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 28 Jul 2018 22:08:47 -0400
> From: Stephanie Tuszynski <stephanietuszynski at gmail.com>
> To: air-l at listserv.aoir.org
> Subject: [Air-L] Research on voice assistants and/or voice interaction
> 	tech?
> Message-ID:
> 	<CALMrM3edkvFC_xy1_ACEk4DLVLbSrwDBqhQ80ZQtaSgu0=1z3g at mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
> 
> Hi all,
> 
> I know there's a thread going about AI research, but I'm looking for
> anything that's out there on voice tech - it can be about assistants, voice
> recognition in general, impacts of voice enabled technology, etc. Trying to
> get a sense of what people are looking at (if anything).
> 
> TIA
> Stephanie Tuszynski
> Director of the Digital Library
> WHHA
>