[Air-L] References for AI Literature

Sun Apr 4 12:26:12 PDT 2021

Hi Ming-Yi,

I'm not exactly sure what your project may entail, but as far as I could tell from my own research on human interactions with intelligent virtual agents like Siri, and reviewing literature in the area, Reeves and Nass' media equation theory and computers-are-social-actors (CASA) paradigm seemed like a dominant perspective many scholars have adopted so far. Not that theirs is the only viable approach, but many research findings show humans apply similar rules and expectations of human-to-human communication to human-to-machine (computer, robot, AI-agents) communication.

I could also tell some folks like Guzman, Lewis, & Leopoldina proposed an umbrella term human-machine communication, as an alternative to HCI or HRI, and examine "unique" aspects of human-machine interactions, including our perceptions and impact of AIs that may be different from those toward human interactions.

I also do research in organizational communication area but haven't seen much research about AI yet other than Pual Leonardi's on simulation technologies. These names I drop here are pretty well known, so you will be able to easily google their research.

Just in case you might be interested in what I found from my research, I'm sharing the link here: https://www.sciencedirect.com/science/article/abs/pii/S1071581921000264
[https://ars.els-cdn.com/content/image/1-s2.0-S1071581921X00031-cov150h.gif]<https://www.sciencedirect.com/science/article/abs/pii/S1071581921000264>
Social interactions and relationships with an intelligent virtual agent<https://www.sciencedirect.com/science/article/abs/pii/S1071581921000264>
The current study explores how humans interact with an intelligent virtual agent (IVA), Siri, on their mobile phones and how such experiences may impa…
www.sciencedirect.com

Hope this helps, and best luck!

Sunny

Sun Kyong (Sunny) Lee, Ph.D.
Associate Professor
Department of Communication
The University of Oklahoma
610 Elm Ave., Norman, OK 73019
________________________________
From: Air-L <air-l-bounces at listserv.aoir.org> on behalf of Ming-Yi Wu <mingyiwu at att.net>
Sent: Sunday, April 4, 2021 11:46 AM
To: Michael Muller <michael_muller at us.ibm.com>
Cc: Air-L at listserv.aoir.org <Air-L at listserv.aoir.org>
Subject: Re: [Air-L] References for AI Literature

Hi, Michael and All,

Thank you for thinking about my question!

I wonder whether you have the full references for Feinberg’s work and Neff’s work?

I will try to locate these articles!

Thank you very much!

Best,

Ming-Yi

Sent from my iPhone

> On Apr 4, 2021, at 11:35 AM, Michael Muller <michael_muller at us.ibm.com> wrote:
>
> 
> Hi Ming-Yi,
>
> I've been thinking about your question on theory. I believe that the theory topics that I take up are at the wrong level of detail. I've been trying to interrogate data science "from the inside," based on the work-practices of data science workers. (A very nice example of this approach is Melanie Feinberg's work on data as a medium of design, which influenced our CHI 2021 paper, "Designing ground truth and the social life of labels.")
>
> I think you might enjoy work by Gina Neff and her one-time student Anissa Tanweer. They think in a more sociological space. Each of them is brilliant.
>
> Good luck with your project,
> --michael
> -----
> Michael Muller, PhD, IBM Research, Cambridge MA USA
> pronouns: he/him/his
> ACM Distinguished Scientist
> ACM SIGCHI Academy
>
>
> ----- Original message -----
> From: Ming-Yi Wu <mingyiwu at att.net>
> To: Michael Muller <michael_muller at us.ibm.com>
> Cc: "air-l at listserv.aoir.org" <air-l at listserv.aoir.org>
> Subject: [EXTERNAL] Re: [Air-L] References for AI Literature
> Date: Fri, Apr 2, 2021 13:50
>
> This Message Is From an External Sender
> This message came from outside your organization.
>
> Dear All,
>
> Thank you very much for sharing the AI references with me!
>
> I quickly go through some of the articles you suggested.  Indeed, individual and organizational use of AI technologies have attracted much scholarly attention.
>
> Based on what I learned in my discipline, I feel it’s important to explore privacy and data security issues related to organizational use of AI technologies.  It's also interesting to examine the impacts of AI.
>
> I will be happy to do more research about AI in the future.
>
> Thank you for your help!
>
> Have a nice weekend!
>
> Best,
>
>
> Ming-Yi
>
> Sent from my iPhone
>
> > On Apr 2, 2021, at 10:21 AM, Ming-Yi Wu <mingyiwu at att.net> wrote:
> >
> > Hi, Michael and All,
> >
> > Thank you for proving the full reference!  It helps.
> >
> > I am in marketing/organizational communication discipline.
> >
> > When I presented my information and communication technology (ICT) and social media paper at ECA annual conference last week, one of my panel participants asked me a question about AI.  I answered his question based on my personal opinion about AI.  But, I believe there are some theories which may explain people’s perceptions about AI and Impacts of AI.  That’s why I get curious and would like to know about AI.
> >
> > Thank you for your and everyone’s help!
> >
> > Best,
> >
> > Ming-Yi
> >
> > Sent from my iPhone
> >
> >> On Apr 2, 2021, at 9:33 AM, Michael Muller <michael_muller at us.ibm.com> wrote:
> >>
> >> 
> >> Hello Ming-Yi,
> >>
> >> Yes, sorry, of course. The Seeber paper is here: https://www.sciencedirect.com/science/article/pii/S0378720619303337 .
> >>
> >> I may or may not know of theories that could be useful. What discipline are you writing in, or writing into? The definition of "theory" kind of depends on disciplinarity, in my experience.
> >>
> >> thanks,
> >> --michael
> >> -----
> >> Michael Muller, PhD, IBM Research, Cambridge MA USA
> >> pronouns: he/him/his
> >> ACM Distinguished Scientist
> >> ACM SIGCHI Academy
> >>
> >>
> >> ----- Original message -----
> >> From: Ming-Yi Wu <mingyiwu at att.net>
> >> To: Michael Muller <michael_muller at us.ibm.com>
> >> Cc: Air-L at listserv.aoir.org, goldkind at fordham.edu
> >> Subject: [EXTERNAL] Re: [Air-L] References for AI Literature
> >> Date: Thu, Apr 1, 2021 16:23
> >>
> >> This Message Is From an External Sender
> >> This message came from outside your organization.
> >>
> >> Hi, Michael, Lauri, and All,
> >>
> >> Thank you for your reply!
> >>
> >> I wonder whether there are theories or articles that may explain AI’s impacts on individuals and societies?
> >>
> >> BTW, do you have the full reference for Seeber et al. (2020)?
> >>
> >> Thank you!
> >>
> >> Best,
> >>
> >> Ming-Yi
> >>
> >> Sent from my iPhone
> >>
> >>>
> >>>>> On Apr 1, 2021, at 2:14 PM, Michael Muller <michael_muller at us.ibm.com> wrote:
> >>>>>
> >>> 
> >>> Depending on what kinds of perspectives you want to apply, you might be interested to search for "machines as teammates" (especially the 600+ research questions reported by Seeber et al., 2020), mixed-initiative user interfaces, mixed-initiative creative interfaces, and human-autonomy teaming.
> >>>
> >>> Also, you may be interested to read in the (overlapping) subfields of human centered data science, human centered machine learning, and human centered AI.
> >>>
> >>> best wishes,
> >>> --michael
> >>> -----
> >>> Michael Muller, PhD, IBM Research, Cambridge MA USA
> >>> pronouns: he/him/his
> >>> ACM Distinguished Scientist
> >>> ACM SIGCHI Academy
> >>>
> >>>
> >>> ----- Original message -----
> >>> From: Ming-Yi Wu <mingyiwu at att.net>
> >>> Sent by: "Air-L" <air-l-bounces at listserv.aoir.org>
> >>> To: Lauri Goldkind <goldkind at fordham.edu>
> >>> Cc: "air-l at listserv.aoir.org" <air-l at listserv.aoir.org>
> >>> Subject: [EXTERNAL] Re: [Air-L] References for AI Literature
> >>> Date: Thu, Apr 1, 2021 12:24
> >>>
> >>> Dear Lauri and All,
> >>> Thank you for your reply!  It helps.
> >>> I will read the articles that you share with me!
> >>> Yes, I think people's perceptions about AI can definitely affect their adoption behaviors.  We are all using AI technologies nowadays.  As long as we are using a smart phone, we are using AI.  Now, a subsequent question is: what the positive and negative impacts of AI?
> >>> Thank you for your help!
> >>> Best,
> >>>
> >>> Ming-Yi
> >>>
> >>>>    On Wednesday, March 31, 2021, 04:19:33 PM EDT, Lauri Goldkind <goldkind at fordham.edu> wrote:
> >>>
> >>> Hi,I'm not sure if this is theoretical but it's a good overview report on American attitudes and perceptions of AI, there is also a lot of literature that cites the report if you want to follow where it's been.
> >>> Artificial Intelligence: American Attitudes and Trends by Baobao Zhang, Allan Dafoe :: SSRN
> >>> Best,Laauri
> >>> _________________________________________
> >>> Lauri Goldkind, PhD ~Editor in Chief, Journal of Technology in Human ServicesData Justice CollectiveAssociate Professor, Graduate School of Social Service, FordhamListen to my podcast interview with tech ethicist David Ryan Polgar
> >>> http://www.laurigoldkind.net/Let's talk! Click here to book a time
> >>>
> >>> "The more the data banks record about each one of us, the less we exist." - Marshall McLuhan
> >>>
> >>> Illegitimi non carborundum
> >>>
> >>>> On Wed, Mar 31, 2021 at 2:56 PM Ming-Yi Wu <mingyiwu at att.net> wrote:
> >>>
> >>> Dear Colleagues,
> >>> I am wondering whether you know any theories that may explain people's perceptions about artificial intelligence (AI), applications of AI, and impacts of AI?  For example, are there any books or journal articles for me to read?
> >>> When I presented my paper at Eastern Communication Association's (ECA's) annual conference last week, one of my panel participants asked me a question which is related to AI.  That's why I would would like to know about this.
> >>> If you can share the AI theories, research findings, and references with me, it will be truly appreciated!
> >>> Thanks,
> >>>
> >>> Ming-Yi
> >>>
> >>> Ming-Yi Wu, Ph.D.Graduate FacultyNortheastern University
> >>>
> >>> _______________________________________________
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> >>
> >>
> >>
> > _______________________________________________
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