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<DIV><FONT face=Arial size=2>Workshop "Main Issues in Designing Interactive
Mobile Services"<BR>17 September 2002, Pisa, Italy, in conjunction to Mobile HCI
'02 <BR><A
href="http://giove.cnuce.cnr.it/mobilehci02.html">http://giove.cnuce.cnr.it/mobilehci02.html</A></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>The new 3G communications technology providing
mobile access to context-dependent services will strongly enhance and extend
communication possibilities in mobility.<BR>Therefore, new design approaches, HF
studies, behavioural theories and evaluation techniques must arise in order to
be able to design interactive mobile artefacts that provide the user with a
positive experience.<BR>The workshop intends to explore and analyse the main
aspects in the design of scenarios of context dependent services for the
incoming 3G mobile communication technologies. It is designed as a one-day
practical activity with relevant theoretical discussion, ending with a poster
design session.</FONT></DIV>
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<DIV><BR>Goals<BR>*****<BR>Development of a HF research agenda for this specific
issue of interaction with mobile devices, to identify and extend the research
community in this topic. Moreover, to sensitise designers to the particular
interaction-design issues in these kind of communication scenarios (mobile and
contextual learning models, interface evaluation, <BR>etc.) </DIV>
<DIV> </DIV>
<DIV><BR>Background of the perspective
participants<BR>******************************************<BR>The workshop is
intended for practitioners working in the wireless industry (telcos, device
manufacturers, service providers, etc.) and for HF academics and students with
interests in human computer interaction, technology-enhanced learning and mobile
interaction. Participants will be asked to submit a brief position paper of 2-4
pages, or a reference to a mobile product/project in which they have been
involved. Participants will be selected on the basis of their interest in and
familiarity with the topic.</DIV>
<DIV> </DIV>
<DIV><BR>Detailed description of
workshop<BR>********************************<BR>Participants will be invited to
choose a format of context-dependent mobile service and hypothesise a scenario
of use (mainly when he is ‘on the move’ - e.g. in a train, using a pocket PC or
a mobile phone) that will enhance users' interactive experience with their
mobile devices. <BR>Once the usage scenario is well defined, participants will
required to know (assume) the expectations, limitations and behaviour of mobile
users and design appropriate interaction models. Trans-cultural adaptability and
ethic aspects will be analysed. Good communication with the service provider is
a key factor to add value to the user, possibly involving personalized services.
A coerent and relevant multi-channel identity, for example with related website,
will be analysed to ensure user’s fidelity. <BR>Interface’s usability will be
tested according to: <BR>- learnability <BR>- users’ satisfaction <BR>- users’
expectations and perceived value of the services provided <BR>- speed in task
completion <BR>- number of irreversible mistakes <BR>- level of interaction
enabled </DIV>
<DIV> </DIV>
<DIV><BR>How to participate<BR>******************<BR>Applicants for
participation are asked to send a position paper (max. 4pages) in PDF (TXT or
RTF) format to <A
href="mailto:a.c.roibas@brighton.ac.uk">a.c.roibas@brighton.ac.uk</A></DIV>
<DIV> </DIV>
<DIV>Deadline for submission is July 1, 2002. </DIV>
<DIV> </DIV>
<DIV>Participants will get feedback by July 10, 2002 to allow for early
registration.</DIV>
<DIV> </DIV>
<DIV>Registration to the workshop is required. For details and fee see Mobile
HCI 2002 web site: <A
href="http://giove.cnuce.cnr.it/mobilehci02.html">http://giove.cnuce.cnr.it/mobilehci02.html</A></DIV>
<DIV> </DIV>
<DIV><BR>Program Committee <BR>*****************<BR>Anxo Cereijo Roibás,
University of Brighton, Brighton, UK<BR><A
href="mailto:A.C.Roibas@bton.ac.uk">A.C.Roibas@bton.ac.uk</A></DIV>
<DIV> </DIV>
<DIV>Stefania Marcoli, E-TREE, Treviso, Italy<BR><A
href="mailto:smarcoli@e-tree.com">smarcoli@e-tree.com</A></DIV>
<DIV> </DIV>
<DIV>In collaboration with:<BR>Giorgio Da Bormida, GIUNTI Ricerca, MOBIlearn
project, Genoa, Italy<BR><A
href="mailto:g.dabormida@giuntilabs.com">g.dabormida@giuntilabs.com</A></DIV>
<DIV> </DIV>
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