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<DIV><FONT size=2><FONT
size=3>----------------------------------------------------------------------------------------<BR><BR>DfT
Research Studentship<BR><BR>Traveller Information on the Web -<BR>Understanding
the User in the Development of Transport
Direct<BR>----------------------------------------------------------------------------------------<BR><BR>A
unique opportunity exists at the University of the West of England to
<BR>undertake a PhD that is linked to the Department for Transport's Transport
<BR>Direct Division. The studentship will focus upon the understanding of user
<BR>needs and reactions and usability issues associated with traveller
<BR>information services and, more specifically, Transport Direct
itself.<BR><BR>Transport Direct (</FONT><A
href="http://www.dft.gov.uk/itwp/transdirect"><FONT
size=3>www.dft.gov.uk/itwp/transdirect</FONT></A><FONT size=3>) is a major
project <BR>within the Government's Ten Year Plan for Transport. It aims to
provide a <BR>'one-stop-shop' traveller information service, initially via the
Internet, <BR>which will allow the public to compare multi-modal travel options
and, <BR>where appropriate, book and pay for journeys online. Users should
also be <BR>able to receive real-time update information on chosen journey
options.<BR><BR>During the next three years a major design, build, operate
project is <BR>taking place to develop and deliver the Transport Direct web
service. This <BR>is a substantial challenge, technically, organisationally and
in terms of <BR>data requirements. However, crucial to its success will be how
easy <BR>intuitive and relevant users find the service to be. To achieve
success, <BR>Transport Direct will need to be useful, usable and used. Its
contribution <BR>to the Government's 10 Year Plan for transport will be
reflected in its <BR>effectiveness in supporting and influencing travel
choices. The DfT has a <BR>(market) research programme and has
engaged both internal and external <BR>usability expertise to support the
development the Transport Direct <BR>service. To complement this, it is also
sponsoring a three-year PhD to be <BR>supervised by Professor Glenn Lyons within
the Unit for Transport and <BR>Society, University of the West of England.
Professor Lyons has an active <BR>involvement within the Transport Direct team
as a part-time secondee to the <BR>DfT. He chairs the Transport Direct Research
Steering Group and is <BR>responsible for representing end-users within the
development process.<BR><BR>The successful applicant will interact closely with
the Transport Direct <BR>team and will have the opportunity to influence this
significant element of <BR>the Ten Year Plan. S(he) will have the option of
either being based at UWE <BR>or at the Transport Direct Offices in London. In
either case expenses for <BR>regular visits between sites will be met. The
Transport Direct Programme <BR>represents a lively and high quality working
environment and is rich in <BR>opportunities for research and access to relevant
people, information and data.<BR><BR>Selection of the successful applicant will
be through a process of <BR>presentation and interview. Applicants should be
creative, highly motivated <BR>and self-disciplined. The studentship stipend
will equate approximately to <BR>the standard research councils' maintenance
grant with a further top-up of <BR>up to £4000 p.a. The studentship also
includes payment of fees.<BR><BR>For further information please contact
Professor Glenn Lyons at Unit for <BR>Transport and Society (UTS), Faculty of
the Built Environment, University <BR>of the West of England BS16 1QY, by email
at </FONT><A href="mailto:Glenn.Lyons@uwe.ac.uk"><FONT
size=3>Glenn.Lyons@uwe.ac.uk</FONT></A><FONT size=3>, or <BR>telephone 0117 344
3219. Alternatively contact Julie Triggle in the Faculty <BR>Research Office by
email at </FONT><A href="mailto:Julie.Triggle@uwe.ac.uk"><FONT
size=3>Julie.Triggle@uwe.ac.uk</FONT></A><FONT size=3>, or telephone 0117 344
<BR>3208. DO NOT REPLY TO SUSAN KENYON. <BR><BR>For an application
form please visit the UTS website - </FONT><A
href="http://www.transport.uwe.ac.uk"><FONT
size=3>www.transport.uwe.ac.uk</FONT></A><FONT size=3>.<BR><BR>Closing date for
applications: Tuesday 8th July 2003. Interviews will take <BR>place later in
July.</FONT><BR></FONT></DIV><FONT size=2>
<DIV><BR>_________________________</DIV>
<DIV> </DIV>
<DIV>Please take a look at the INTERNET project web site: <A
href="http://www.transport.uwe.ac.uk/research/projects/internet/index.htm">http://www.transport.uwe.ac.uk/research/projects/internet/index.htm</A>.
</DIV>
<DIV> </DIV>
<DIV>Susan Kenyon <BR>Research Fellow in Transport and Social Exclusion <BR>Unit
for Transport and Society <BR>Faculty of the Built Environment <BR>University of
the West of England <BR>Bristol BS16 1QY </DIV>
<DIV> </DIV>
<DIV>Office Tel: 0117 344 3996 <BR>Work Mob: 07879 242758 </DIV>
<DIV> </DIV>
<DIV>Email: <A href="mailto:susan.kenyon@uwe.ac.uk">susan.kenyon@uwe.ac.uk</A>
<BR>Web: <A href="http://www.transport.uwe.ac.uk">www.transport.uwe.ac.uk</A>
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