[Assam] Harvard MBA Newsletter: Four Strategies for Making Concessions, Beat the Competition

[umesh sharma]

The Power to Predict: How Real-time Businesses Anticipate Customer Needs, Create Opportunities, and Beat the Competition
by Vivek Ranadivé
McGraw Hill, 2006
http://hbswk.hbs.edu/book-review.jhtml?t=strategy&id=5231
Using real-time data to predict the future.

Spark: Be More Innovative Through Co-Creation
by John Winsor
Dearborn, 2005
http://hbswk.hbs.edu/book-review.jhtml?t=innovation&id=5234
The team approach to creativity.


HBS Working Knowledge <workingknowledge at hbs.edu> wrote:  To: umesh.sh05 @ POST.HARVARD.EDU
Date: Mon, 6 Mar 2006 12:11:08 -0500 (EST)
From: HBS Working Knowledge <workingknowledge @ hbs.edu>
Subject: Newsletter: Four Strategies for Making Concessions

                 HIGHLIGHTS THIS WEEK
Four Strategies for Making Concessions
Winners and Losers at the Olympics
A Satisfied Customer Isn't Enough
Jim Heskett: The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Is Your Organization Reptile or Mammal?

Plus: Book and Web reports
========================

NEW ON THE SITE
Four Strategies for Making Concessions
http://hbswk.hbs.edu/item.jhtml?id=5235&t=strategy&iss=y
"Concessions are often necessary in negotiation," says HBS professor Deepak Malhotra. "But they often go unappreciated and unreciprocated." Here he explains four strategies for building good will and reciprocity. From Negotiation.

Winners and Losers at the Olympics
http://hbswk.hbs.edu/item.jhtml?id=5247&t=marketing&iss=y
We know which athletes won and lost in Turin, but what about the companies and individuals looking for business gold? Professor Stephen A. Greyser looks at the results—and the possibilities ahead in China.

A Satisfied Customer Isn't Enough
http://hbswk.hbs.edu/item.jhtml?id=5236&t=leadership&iss=y
Deep loyalty turns customers into word-of-mouth promoters—and that's a force you need for growth. An excerpt from the new book, The Ultimate Question: Driving Good Profits and True Growth.

Jim Heskett: The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
http://hbswk.hbs.edu/item.jhtml?id=5246&t=heskett&oid=5246&rid=-1&hid=-1&aid=-1
If you were an advisor to the senior managements of these companies doing business in China, what would you propose that they do?

The Bottom Line: Is Your Organization Reptile or Mammal?
http://hbswk.hbs.edu/item.jhtml?id=5238&t=dispatch
When it comes to customer and supplier relations, some companies are like reptiles, some like mammals, and some haven't quite made up their minds. Jonathan Byrnes explains why you need to know the difference.

BAKER LIBRARY SUMMARIES
BOOK REPORTS
The Power to Predict: How Real-time Businesses Anticipate Customer Needs, Create Opportunities, and Beat the Competition
by Vivek Ranadivé
McGraw Hill, 2006
http://hbswk.hbs.edu/book-review.jhtml?t=strategy&id=5231
Using real-time data to predict the future.

Spark: Be More Innovative Through Co-Creation
by John Winsor
Dearborn, 2005
http://hbswk.hbs.edu/book-review.jhtml?t=innovation&id=5234
The team approach to creativity.

The Prepared Mind of a Leader: Eight Skills Leaders Use to Innovate, Make Decisions, and Solve Problems
by Bill Welter and Jean Egmon
Jossey-Bass, 2006
http://hbswk.hbs.edu/book-review.jhtml?t=leadership&id=5233
How to see what's ahead.

ON THE WEB
How Products Are Made
http://hbswk.hbs.edu/web-review.jhtml?id=5242&t=operations
Step-by-step directions for making everything from manhole covers to nuclear submarines.

MOST POPULAR STORIES
Corporate Values and Employee Cynicism
http://hbswk.hbs.edu/pubitem.jhtml?id=5229&t=leadership

Take Responsibility for Rising Stars
http://hbswk.hbs.edu/pubitem.jhtml?id=5227&t=organizations

When Rights of First Refusal Are a Bad Deal
http://hbswk.hbs.edu/pubitem.jhtml?id=5228&t=strategy

Productivity Means Working Smarter, Not Longer
http://hbswk.hbs.edu/item.jhtml?id=5190&t=srobbins

Managing Social Distance in "Flat" Companies
http://hbswk.hbs.edu/item.jhtml?id=5199&t=leadership


NEW RESEARCH AT HBS
http://hbswk.hbs.edu/new-research.jhtml
A listing of the latest research papers, publications, and cases written by Harvard Business School faculty.

BEST OF FACULTY Q&As
Becoming an Ethical Negotiator
http://hbswk.hbs.edu/facultyQAs.jhtml?t=facultyQAs
Think you negotiate fairly? Harvard Business School professor Michael Wheeler and colleague Carrie Menkel-Meadow have co-edited a new book, What's Fair: Ethics for Negotiators. Here's a Q&A.

ELSEWHERE AT HARVARD BUSINESS SCHOOL
The Corporate Leader
http://www.exed.hbs.edu/redirects/tclwk/index.html
HBS Executive Education Program
March 26-31, 2006

Leadership Best Practices
http://www.exed.hbs.edu/redirects/lbpwk/index.html
HBS Executive Education Program
March 27-31, 2006

Families in Business: From Generation to Generation
http://www.exed.hbs.edu/redirects/fibwk/index.html
HBS Executive Education Program
April 2-7, 2006

Advanced Management Program
http://www.exed.hbs.edu/redirects/ampwk/index.html
HBS Executive Education Program
April 4-May 26, 2006

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Umesh Sharma
5121 Lackawanna ST
College Park, MD 20740

 1-202-215-4328 [Cell Phone]

Ed.M. - International Education Policy
Harvard Graduate School of Education,
Harvard University,
Class of 2005
		
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