[Air-l] Anyone know of published, qualitative studies of trust on e-bay?

[Julie Cohen]

I supervised a pretty good J.D. student paper on trust issues a couple 
of years ago:

Mary M. Calkins, My Reputation Always Had More Fun Than Me: The Failure 
of eBay’s Feedback Model to Effectively Prevent Online Auction Fraud, 
Richmond Journal of Law & Technology, vol 7, page 33 (Spring 2001).

This journal is online and searchable via 
http://law.richmond.edu/jolt/index.asp

Best - Julie

-- 
Julie E. Cohen
Professor of Law
Georgetown University Law Center
600 New Jersey Ave., NW
Washington, DC 20001
V 202-662-9871
F 202-662-9410
jec at law.georgetown.edu
http://www.law.georgetown.edu/faculty/jec/