[Air-l] naturally occurring conflicts?

[Patricia Lange]

Hi Jonna,

My Ph.D. dissertation examines online chat conflict.
It is called Virtual Trouble: Negotiating Access in
Online Communities. It has a chapter specifically on
opposition and argument. It used a combination of
conversation anlaysis and ethnographic methods.

Best,
Patricia G. Lange, Ph.D.
Postdoctoral Fellow
Annenberg Center for Communication
University of California


--- Jonna Ahti <jonna.ahti at helsinki.fi> wrote:

> 
> Hi all,
> I'm writing my phD thesis on chat-room conflicts and
> I would be very pleased
> if you could guide me to some articles written about
> this subject. I'm a
> linguist and I will use conversation analysis and
> discourse analysis but I'm
> also interested in socio linguistic and socio
> psychological approach to the
> subject. I'm familiar with all classic books and
> articles but it has been
> hard to find any good texts on social+verbal
> conflicts on the net. Does
> someone know for example this: "Online Dispute
> Resolution: Resolving
> Conflicts in Cyberspace"?  
> I would also like to point out that my aim is to
> study naturally occurring
> verbal conflicts/disputes in stead of flaming
> (which, of course, will be
> discussed in my work). 
> 
> Thank you in advance!
> 
> Jonna Ahti
> 
> -- 
> Ms. Jonna Ahti
> PhD student
> NORDICA - Department of Scandinavian Languages
> and Scandinavian Literature
> P.O.Box 24
> 00014 University of Helsinki
> Finland
> tel. +358-40-5625497
> jonna.ahti at helsinki.fi
> 
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