[Air-l] Naturally occurring conflicts?

[Sandra Harrison]

Hi Jonna,

I have done some work on naturally occurring online conflict in email
discussions, including:

Harrison S (2004) 'Subverting conversational repair in computer-mediated
communication: pseudo repair and refusal to repair in a hostile email
discussion' in Mike Baynham, Alice Deignan and Goodith White (eds.)
Applied Linguistics at the Interface, British Studies in Applied
Linguistics Volume 19. London: BAAL Equinox, pp63-77

Harrison, S (2007) 'Transgressions, miscommunication and flames:
problematic incidents in email discussions' in Mia Consalvo & Caroline
Haythornthwaite, (Eds.) AoIR Internet Annual Volume 4, New York: Peter
Lang, pp 105-117

Harrison S and Allton D (forthcoming) 'Apologies in email discussions'.

I can email copies to you if you wish.

I would be very interested in seeing the work of others who respond on
this topic.

Sandra

Dr Sandra Harrison
Coventry University
 
 
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