[Air-L] effect of Internet on paper consumption?

[Golder, Scott A.]

One fine place to start is "The Myth of the Paperless Office" by Sellen
and Harper.

http://www.amazon.com/Myth-Paperless-Office-Abigail-Sellen/dp/0262194643

Scott

Scott Golder
Information Dynamics Lab, HP Labs
scott.golder at hp.com
1.650.857.2020
 

-----Original Message-----
From: air-l-bounces at listserv.aoir.org
[mailto:air-l-bounces at listserv.aoir.org] On Behalf Of Hang Ryeol Na
Sent: Saturday, September 29, 2007 6:35 PM
To: air-l at listserv.aoir.org
Subject: [Air-L] effect of Internet on paper consumption?

Dear all, 
 
I am preparing to write a paper about the effect of internet commerce on
paper consumption in terms of sustainable development. 
As there has been a lot of debate on whether the internet decreased or
increased paper consumption, for example, paperless office, online bill
and payment, etc. I am interested in what factors contributed to the
increase and what others to the decrease. 
 
Do you have any information, or can you provide any resource of the data
showing the effect of internet on paper consumption?
 
If there are any statistics of companies which saved the cost by, for
example, making the customers move from the traditional paper bill to
online bill, it would be great. It would be even greater if any analysis
is available of what made or did not make it possible to save the cost
in such a way. I need to understand why there are both success and
failure in such cases. My focus is on how to decrease the paper
consumption with internet, or, whether it is feasible or not. 
 
Thanks for your consideration. 
 
Sincerely,
 
Hang Ryeol Na
 
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