[Air-L] information on quality reviews (e.g. trip advisor)
egilber2 at cs.uiuc.edu
Mon Feb 22 07:28:11 PST 2010
Two rather computational papers come to mind. When you put the two together, you get close to quality's effect on demand.
Archak, N., Ghose, A., et al. Show me the money!: deriving the pricing power of product features by mining consumer reviews. Proc. KDD, 2007. 56–65. http://doi.acm.org/10.1145/1281192.1281202
Otterbacher, J. 'Helpfulness' in online communities: a measure of message quality. Proc. CHI, 2009. 955–964. http://doi.acm.org/10.1145/1518701.1518848
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