[Air-L] best intro level org comm book?

[Robert Mason]

Nancy, take a look at the following:

Allen Lee:  Electronic mail as a medium for rich communication: an empirical investigation using hermeneutic interpretation
MIS Quarterly; Volume 18 Issue 2, June 1994; 143 - 157.

He and others have other publications related to lab experiments and business-related email and CMCs, if I recall.

Bob

-----Original Message-----
From: air-l-bounces at listserv.aoir.org [mailto:air-l-bounces at listserv.aoir.org] On Behalf Of Nancy Baym
Sent: Saturday, March 05, 2011 10:29 AM
To: air
Subject: [Air-L] best intro level org comm book?

I've been asked this question:

"Specifically, I am interested to understand better how e-mail affects corporate communications. For example, if i e-mail my boss, my boss's boss, all the way up the ladder, then how does that change the chain of command. Isn't there some element of information protection in a chain of command? I realize we can sit down for quite some time and speak about the implications, but my main question for you is can you direct me to a book or academic publication that can point me in the right direction?"

Could those with expertise in this area point me to a solid readable introduction for an interested non-specialist?

Thanks

Nancy
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