[Air-L] software for online ethnography (Ashley Hinck)

Monica Barratt tronica at gmail.com
Tue Feb 21 17:08:34 PST 2012

Hi Jason

I have used instant messaging as part of qualitative research within
an ethnographic framework. This is the first I've heard of Ethnochat
and of your work. Is it available for use by researchers as I would be
interested in trying it.

I've just published an article on my experiences of online
interviewing which you may be interest in:

And I'd like to thank all of the AoIR community for the many
discussions of online interviewing we have had over the years which
have helped shape my thoughts/practice.


On 19 February 2012 10:18, Jason Zalinger <jasonzalinger at gmail.com> wrote:
> Hi Ashley,
> I have struggled with this question a lot, and I don't think there is one
> solution. I would include Zotero <http://www.zotero.org/> to the list of
> programs already mentioned. I use it for more than just bibliographic
> management. You can save snapshots of sites to it, make notes, save pdfs
> etc.
> I'm also going to use this opportunity to shamelessly plug a chapter I
> recently published about an instant messenger program designed for
> ethnographers. "The Story of Ethnochat: Designing an Instant Messaging
> Program to Conduct Semi-Structured or Unstructured Interviews"
> http://www.igi-global.com/chapter/online-research-methods-urban-planning/62396
> :)
> -Jay
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