[Air-L] Trust in online communities

[Tony Ratcliffe]

I would like to second Charles’s thanks for the responses. I have replied privately to all. I look forward to continued conversation.

 

Tony

http://linkedin.com/in/tonyratcliffe 

 

From: Charles Ess [mailto:charles.ess at gmail.com] 
Sent: April 14, 2015 22:43
To: Tony Ratcliffe
Cc: Air list
Subject: Re: [Air-L] Trust in online communities

 

Great list coming out of this request - thanks, all.

You may also be interested in approaches to trust - including important distinctions between trust and reliance in online environments, as shaped by the rather voluminous literatures intersecting here between philosophy, computer science, and CMC / Internet Studies.  We collected and summarized some of this in:

Ess, C. and Thorseth, M. 2001. Trust and Virtual Worlds: Contemporary Perspectives.  Peter Lang.

I'd be happy to share a PDF of the introduction, which gives a good overview of both the individual chapters and the larger contexts - it would thereby tell you if these approaches are helpful and relevant, etc.

In all events, good luck and again, thanks for generating such an interesting and useful literature list.

best regards,

charles ess

Professor in Media Studies
Department of Media and Communication
University of Oslo 

Director, Centre for Research in Media Innovations (CeRMI)
Editor, The Journal of Media Innovations
<https://www.journals.uio.no/index.php/TJMI/>
President, INSEIT <www.inseit.net <http://www.inseit.net> >

Postboks 1093 
Blindern 0317 
Oslo, Norway
c.m.ess at media.uio.no <mailto:c.m.ess at media.uio.no> 

 

On Mon, Apr 13, 2015 at 4:55 PM, Tony Ratcliffe <mail at ratcliffe.ca <mailto:mail at ratcliffe.ca> > wrote:

My qualitative study is examining how security management and investigation
professionals use online communities for work-related learning. I have
conducted 30 interviews by Skype and by telephone. The first 10 were
exploratory; the latter 20 in the main study were more focused. While a
thematic analysis identified four main themes, the underlying issue relating
to participation is all about trust (or lack thereof). Concerns relate to
privacy, confidentiality, exposure, vulnerability, and authenticity.

It is time to do a more in-depth analysis of the interview data. I want to
apply both communities of practice and trust frameworks to the analysis. I
would appreciate if anyone has any specific suggestions for the approach,
particularly relating to trust. Suggested readings are welcome.

I look forward to meeting many of you at IR16 in Phoenix. My plane and hotel
are booked. I just need to register.

Thanks for any input,

Tony

Tony Ratcliffe
PhD Student
School of Education
University of Leicester

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