[Assam] The other side of USPS

[Krishnendu Chakraborty]

Alas ....  life is not that simple :(

If I do not pay or do not resolve the issue, Fedex
will simply send it to a Collection Agent and the
Collection Agent will add his mark up and send it to
me for collection.   That will create a negative mark
on my Credit Report (which causes a lot of difficulty
in this country).
It will then be a bigger hassle to deal with.


 -- bgogoi at gmail.com 

>I think you should wait for Fedex to file a case
>against you, which they
>will never do!!


--- Krishnendu Chakraborty <krish_gau at yahoo.com>
wrote:

> There are Small claims Court in US  which I can
> approach.  However,  it would require me to take a
> day
> off for hearing apart from the hassles of filing,
> serving etc. It is not worth for this kind of money
> (around $100). There are further restrictions when
> your case is against a Government entity (USPS)
> 
> I would probably lodge an online complain to Federal
> Trade Commission (FTC) rather then going to Small
> Claim and see how it goes.  What I don't know is, 
> if
> FTC entertains  complaints against Government
> Entities
> (USPS)?
> 
> >bgogoi at gmail.com 
> 
> >is there a kind of Consumer Court (here in India it
> >is quite effective for
> >such things) there to file a case on such
> incidents?
> 
> --- Krishnendu Chakraborty <krish_gau at yahoo.com>
> wrote:
> 
> > Inspired by the positive experience of C'da,  I
> > decided to try USPS for a time sensitive document
> > which I was sending to Guwahati. 
> > 
> > USPS has a new service named GXG (Global Express
> > Guaranteed)  which is a tie up with Fedex for
> > guaranteed delivery.   Accessed USPS website, paid
> > online and then took the package to nearest USPS. 
> 
> > The clerk did not seem to have heard of GXG  and I
> > had
> > to explain him.  
> > 
> > The package was delivered one day later then
> > commited
> > date and when I called up USPS for claim, they
> > transferred me (apparently to Fedex)  and the
> refund
> > for service failure was approved.   
> > 
> > After two weeks,  I received an invoice from Fedex
> > stating that USPS did not pay them and so it is my
> > responsibility !  The invoice  showed
> significantly
> > higher weight (then what was assessed by USPS) 
> and
> > thereby huge additional charges.   The invoice
> also
> > mentioned that the delivery delay was weather
> > related
> > and so no refund .  This was nonsense.  The
> package
> > was sitting in Delhi for 3 days before it was sent
> > to
> > Guwahati (as available from Fedex online tracker) 
> > and
> > there was not a drop of rain in Delhi or Guwahati
> > during those 3 days. Apparently Fedex is trying 
> to
> > take advantage of a thunderstorm in their hub
> > Memphis
> > after the package left Memphis.
> > So now,  they are not only refusing to honor the
> > guarantee but also double billing me ... once
> > through
> > USPS  and again through Fedex that too a much
> higher
> > charge (more then double)  then what was commited
> > 
> > So where is USPS to be blamed ???
> > 
> > Called up USPS regarding the issue and they flatly
> > denied any help.  According to them I should
> resolve
> > it with Fedex.   When I tried to explain  that I
> > have
> > never contracted with Fedex,  I am a customer of
> > USPS
> > and they should own the responsibility, they hung
> > up.
> > Called up Fedex (number on Invoice)  and they gave
> > another number to call.  The second number ends in
> a
> > voice mail !
> > 
> > As of now,  I have sent emails to Fedex and USPS
> and
> > waiting for reply .
> > 
> > 
> >      
> >
>
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> > 
> 
> 
> 
>      
>
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> 



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